The beautiful Mountainbikepark Pfälzerwald (Pfalz Forest) in southwest Germany!

Photo by:  Jennifer West

Wheels In Motion opened its doors on March 1st, 2011, the day I retired from 29+ years of military duty.  Serving almost two decades in Europe, I biked extensively in Germany, completing multiple 320- and 400-kilometer bike trails through some of the most amazing scenery possible ... the Rhein, Mosel and Saar Rivers, vineyards as far as the eye could see, old historical towns of which the oldest was 2,000 years old (Trier!) and absolutely beautiful countryside.  I also biked in Austria, France, Luxembourg and Spain.  

During my last seven years in Europe I was a weekly columnist in the European Stars & Stripes Newspaper, writing about walking, cycling, swimming, rollerblading and cross-country skiing events sponsored by clubs in cities and towns across countries participating in the International Federation of Popular Sports (IVV).  I also wrote additional feature articles on walking and cycling tips and safety and even about pet safety!  In the 13 years I participated in IVV events before leaving Europe, I walked 8,000 kilometers in 12 countries; completed 33 marathons, 5 triathlons and duathlons; cycled 1,500 kilometers and even cross-country skied 125 kilometers!  The only IVV sport in which I didn’t participate was rollerblading ... the wheels are too small for my liking!

In March 2006 I moved to Ottawa.  During the winter of 2008 I decided to try my hand at doing more than regular maintenance on my bike, breaking down and replacing worn out components on a Rocky Mountain full suspension mountain bike I bought on eBay.  By the next winter I was building my first bike from the ground up, selecting the frame and every component and learning even more as I went along.  I was hooked!  I finished building my 7th bike and have more  frames and parts waiting in the wings ... my current projects are a time trial as well as a road tandem!

A professionally trained and Certified Bicycle Technician by the United Bicycle Institute, the industry’s leading school, I started Wheels in Motion to provide a more personalized bicycle repair experience, drawing from my 20+ years working in customer service.  As my customer, you will receive free Ottawa* pick-up and delivery for tune-up packages and a Bicycle Cataloguing service free of charge. I don’t know of any other repair shop in Ottawa which provides such services!  Additionally, you will always pay the best price -- you will not be charged for repairs your bike does not need.

The only female-owned and operated bicycle repair shop in Ottawa, you can rest assured your bike will receive the attention and care it deserves ... and be ready for the road or trail again quickly!  Call or email me to schedule a pick-up day and time or with any questions you may have about your bike or my repair services. 

Ride safely!

Jennifer West
Owner, Wheels In Motion
Certified Bicycle Technician
Certified DT Swiss Advanced Wheelbuilder
Certified Suspension Technician

Last Update:  April 8, 2019

Number of Visitors:


Wheels In Motion is now a Park Tool School location! 

The Park Tool School is a hands-on maintenance and repair clinic written by Park Tool and taught here.  Learn how your bike works, how to change a flat or overhaul your bike completely. 

Clinics are scheduled on an as requested basis and in a very small forum to give you my undivided attention. 

Contact me for more information!

I sell accessories & parts!  These are just some of the brands I carry:

Phone:  613.276.5216


Address: 7454 Fourth Line Rd, Kemptville ON K0G 1J0 (Between North Gower & Kemptville)

Hours of Operation for Walk-In & Ottawa Pick-Up & Delivery: 

  1. *Spring/Summer Walk-In service (10 April - Labour Day weekend):  Wednesday & Friday, 4 - 6:30 p.m.; Saturday, 12 - 2:30 p.m.

  1. *Ottawa* Pick-Up & Delivery: Tuesdays, 7 - 9 p.m. 

Free Ottawa Pick-Up & Delivery*:

  1. *At least one bike at the household address must get a Tune-Up package.

  1. *Ottawa includes:  Ottawa, Kanata, Nepean, Gloucester & Barrhaven (Pick-Up & Delivery available in Orleans with minimum 2 appointments).

  1. *Pick-Up & Delivery is not offered     in the Kemptville, North Gower and surrounding areas.

  1. *A minimum of 3 appointments are

  required to schedule a Tuesday

  evening trip. 

Bicycle Cataloguing:  Each customer’s bicycle details are catalogued in a database to include make, model and serial number (if available), and these items will appear on your invoice.  Should your precious bicycle ever be stolen, contact me for the details so you can file a police report and/or an insurance claim.

Multi-Bike Discount:  Price reduced for each bike (more than one) receiving Tune-Up services which are picked up & delivered to the same household address.  Discount not applicable to walk-in customers.

Senior’s Discount: Price reduced for Seniors aged 65 and over.  Proof of age may be requested.

Discount Note:  Only one discount given per transaction.

Invoicing & Forms of Payment:  Invoices sent electronically before delivery.  Hard copies available upon request for $1.00.  Forms of payment are cash or cheque upon delivery or pick-up (walk-in customers).  I do not accept credit or debit cards.

*  Free Ottawa pick-up & delivery is not included in special offers.   


Wheels In Motion is now an authorized Saris dealer!

If you’re in the market for a bicycle rack, contact me first!

                WALK-IN CUSTOMERS:

The front gate is for the security of your bikes and the safety of our animals.  If the gate is open, come on up!  If the gate is closed, please email to coordinate drop-off or pick-up (best way to reach me). 

Thank you for your business and ... Ride safely!



Once again this year I’m hosting a stop along the unsupported “Cruise” route on Saturday & Sunday, June 8-9, 2019. 

Stop in for any mechanical help, fill up your water bottles & use the popular rental toilet!